Change For Green.com is committed to providing our customers with an exceptional online shopping experience.
Provided below we have included a list of topics that should allow you to easily find answers to any questions you may have.
If you don’t find what you are looking for, we would love to hear from you.
How do I track the status of my order?
For further information about the status of your order, please go to the
My Account section. From there you can login to your account and you will be able to find any available tracking information to track your package.
For further information, please look at our
SHIPPING.
Yes, the shipping charges are combined for maximum savings at checkout.
How do I return or exchange my purchase?
Please visit our
RETURNS page to get information on how to process your return.
Unfortunately at this time we are only able to ship within continental US, including Alaska and Hawaii.
What are the Payment Methods accepted on your store?
We accept Visa, MasterCard, Discover and American Express. For your security, we do not store any credit card details.
Is it possible to pick up locally and pay for items that you sell instead of paying for shipping?
Unfortunately this is not an option as our facility is closed to the public.
Do you have any special offers or promotions?
At this time we are not currently running any special offers or promotions. To ensure you are the first to know when this happens please be sure to sign up for our mailing list.
I saw a product online, but I can no longer find it. Why is this?
When products are no longer in stock they are removed from our website. If you see something you might be interested in, the best way to secure the item is to purchase it right away.
Can I order by telephone?
Yes, please contact us at 855-558-0234 during normal business hours if you would like us to place your order on your behalf.
Do I need to create an account to make a purchase?
Yes, in order to make sure you get all the benefits offered from our website, you will need to create an account at the time of purchase.
How do I create an account?
To create and account, please click on the Login link on the top right of the page. On the window that opens click on register and fill in your details to create an account.
Do you have a printed catalog of your store items?
We do not have a printed catalog. All our products are added to our website as they become available. Please let us know if there is something that you would like us to locate.
I forgot my password?
To retrieve your password, please click on the Login link on the top right of the page. On the window that opens click on Forgot Password? and fill in your details to recover your password.
